You can modify and copy and paste this script into your teambridge account to activate this automation.
- When Shift / Cancellation Status is updated
- Shift Cancellation Status = Client Cancellation
- Modify / Shift / Published = No
- Send In-App Message
- Target: Assignee
- Recommended Message Content “Unfortunately the facility has cancelled this shift. We apologize for the inconvenience, please fee free to claim another shift in your TeamBridge app.”
If a team members shift is cancelled due to no fault of their own, its always good to take a apologetic tone and incentivize them to pick up an a shift to replace those lost earnings.
In the case of a staff member cancelling, notifying the client instantly is crucial, and you can be sure to include a note letting them know you are actively seeking a replacement, which can be automated in TeamBridge!
See the difference one automation can make
Activate this automation in your account
Click to jump to this recipe and activate it.