1 hour shift reminder

It’s never good when a shift is cancelled, either because a client has filled the shift, or because a staff member cannot make it. With this automation you can notify the correct person, update the shift details and calendars as well.

Why Automate It?

Cancellations can occur and anytime and often require each relevant team member to be updated. Forgetting to send the message in a timely manner can harm your brand reputation. This ultimately will negatively effect both your client and employee retention.

What’s in it

This automation will create a new field on the shift for cancellation type tracking, and add automations to notify teammates and even clients when cancellations are recorded.

Reduce overhead and let your schedulers and internal staff focus on creating efficient plans that don’t require last minute changes due to call outs or tardiness. Creating valuable reminders for your staff not only helps keep your operations running smoothly, but also avoids unneeded friction between your management and staff. These situations can result in lower retention, and performance, but are easily avoided with simple enhancements to your communication that make it easier for your staff to deliver on your plan.

Fill high value shifts with smart incentivizes. Activate this workflow to add a bonus to shifts that are less than 24 hours away. You can also increase the pay rate of a shift with this Short Notice shift workflow template.

Why Automate It?

For some teams, leaving a shift open or unassigned can result in disproportionately large loss in productivity, revenue or even morale. For other teams, such as staffing models, a open shift is a missed opportunity. With this automation you can reduce the number of shifts that go unclaimed, by creating a direct incentive that increases the value of the shift to your staff when the shift is still open as the clock to it’s start is ticking down.